When marketing online, one of the successful strategies to use is audience segmentation. It is a process of classifying potential customers based on the characteristics that define them. For instance, you can choose to group them based on age, parental status, or buying behavior. You can also segment them using location, social background, and many other details. Experienced salespeople know that creating and identifying unique customer profiles is essential to cultivating a successful sales funnel.

It easier to sell to segmented customers than to a general audience, a fact confirmed by the latest trends in marketing. For example, large marketing firms are assigning workers duties that require them to focus on particular types of customers.

Here are the main benefits of audience segmentation.

It’s a more effective digital marketing strategy

When marketing online, you need to know how to craft your message for the audience. You will notice that every group of clients is unique, and so you can attend to their needs better. Besides that, the process of developing these customer profiles will help you better understand your customers in the first place. You will know who they are and why they want to connect to your brand. Because of that, you will know how to craft marketing messages that appeal to them. The latest SEO research shows that 92% of online consumer traffic goes to businesses that appear at the top of search results. However, once those visitors reach your website, do you know how to convince them to pick up the phone or make a purchase? Breaking down your audience into distinct segments will help you move customers through your sales funnel effectively.

Unique experiences for customers

In a digital company, you can connect better with your customers when you work with small groups. You will understand their unique needs and the solutions that they expect. To make it even better, you will know how they perceive your company and therefore makes it easy for you to develop unique experiences for them. If you want to give your customers a one-of-a-kind experience, segmentation is the way to go. The strategy will even help you understand how to personalize your products.

Take advantage of modern analytics

There’s one major advantage to marketing online — the vast amounts of data available to you. In Google Ads and Facebook’s advertising platform, you can target potential customers based on age, sex, location, income, relationship status, and interests. On top of that, analytics tools give you incredible insight into the consumers who interact with your company online, whether via your website or social media. By using this analytics data, you can refine your marketing strategies to better appeal to your ideal customers.

Useful for marketers on a budget

You may want to launch a marketing campaign, but you do not have a massive budget for television commercials. Fortunately, marketing online is incredibly cost effective compared to traditional forms of print, TV, and radio advertising. Plus, once you’ve identified your market segment, you can show your ads only to these customers, focusing on likely customers with laser-like precision. You will notice that with smaller groups, you can stretch every dollar. It makes it possible to maximize your online marketing ROI even on a tight budget.

Another reason why you are likely to get more ROI with this strategy is the reduced workload. It is exhausting when dealing with a massive audience, which is why many marketers find themselves stretched too thin. However, if you can ensure that your ads only show to your most likely customers, you can conserve your resources for the leads most likely to convert into long-time customers.

It is now evident that segmentation has a lot of benefits. Every marketer looks for the most effective way to do their work, and this strategy gives them exciting new tools. When marketing online using customer profiles, you can achieve a higher ROI and better customer relations. If that sounds like something you would be interested in, then it’s time to start developing customer profiles and distinct market segments. When marketing online, it’s the best way to ensure a positive ROI.

More and more businesses are taking advantage of the reach, convenience, and versatility of digital marketing. Since 94% of online traffic goes through Google, and businesses that appear on the first page of Google search results get a monster share of potential business: 92%, tools like Google and social media networking sites are great for businesses that use them right.

The digital age has forever altered the way consumers shop for everything, including real estate. The following are some of the ways digital marketing companies can help a realtor or firm find, draw, and hang on to new business in the digital real estate sector.

Web Design and Branding

Very few businesses in the western world are without some kind of a website; not nearly as many are taking full advantage of their online space by having a digital marketing agency design and maintain it. This innovative approach can significantly help not only your website but your company as a whole/

A good website will include a blog that is paired with social media accounts. The social media accounts distribute the blog and the blog lands potential customers on the website. But there’s more to it than that: without appropriate and effective branding that immediately identifies your firm and what it’s about in the community, many visits and click-throughs to your website are remote.

A professional and experienced digital marketing agency can help you construct a cycle that leaves your brand in the minds of visitors and in their memories when they’re done kicking tires and are ready to see properties in the real world. If you’re hoping to boost your digital presence, it’s important to consult with trustworthy, professional, successful, and successful marketing strategies. If your online space and the cycle that draws traffic to it are not saying this about your real estate firm, you are not taking full advantage of your digital marketing. It starts with branding, and branding starts with your website.

Social Media Management and Strategy

Social media is a vital part of the cycle referred to above. It reaches potential home buyers in their online communities, who frequently are connected to their physical communities. Potential home buyers will find your content among content that they’re already predisposed to engage with and that is relevant to them.

Often, the cycle will even work without the website visits and click-throughs: many users engage businesses and online merchants exclusively through their social media channels.

Of course, it’s not enough to simply have a social media account: they have to be current, active, and strategic. A digital marketing agency can help you design and maintain a social media strategy that enhances your firm’s visibility, appeal, and reach.

Content and Search Engine Optimization

Once your business has a website that quickly and clearly identifies you, your strengths, and your values — and you have effective social media designed to drive traffic back to your online space or to remain engaged within social media — what next?

Content is anything you post to social media or build into your website. It’s your “About” page, your “Contact” page, the images of new properties that you post or share, the news you post, the events you create, and the blog posts you write. That content has to educate, engage, and entice. It must be targeted, relevant, and clear. And, most importantly, it must appear high in search engine results when tactical and predetermined words are searched for: it must be optimized for search engines.

Search engine optimization (SEO) is the practice of preparing content to rank high in search results. A professional digital marketing agency will have experienced content creators working hand-in-hand with experts in SEO to make sure that your firm is ranking high in search yields and drawing readers to content that will keep them engaged.

A Digital Marketing Agency

It can be easy to fall behind in the digital age, as things develop and become obsolete so quickly. But for realtors and real estate agencies. the versatility, convenience, and reach make it absolutely necessary to keep up. Contact a digital marketing agency today and learn more about how to maximize your digital marketing.

If you own a business today you most certainly have gotten a call or email from “someone like me”. According to us, there are several areas of your online marketing that need work! Let’s be honest they probably do, but what needs to be done and do you need someone else to do the work for you? The good news is that you can do it all yourself, but it’s a lot of work so let’s go over our methods used here at Bunn Brands.

Reputation or Review Management

In our opinion, one of the best places to start is Review Management (sometimes called Reputation Management). Of course, as a business, you want quick result and Review Management will provide results in the first month. Managing reviews can be a lot easier with an automated system, which we offer, but you may very well manage these accounts manually. We’ve put together a list of things to do when managing your reviews:

  1. Know where people are reviewing you and gain access to those accounts. (i.e. Google, Yelp, Yellowpages, etc…)
  2. Respond to positive reviews with a “Thanks!” style message, but make it personable.
  3. Respond to negative reviews with apologies, regrets, and attempts to make amends. Remember you’re the “good guy” in this situation!
  4. Saturate your marketing with easy access to reviews. Ask clients to review you by email, text, in person, through QR codes, or even in your email signature.
  5. Show your reviews on your website and other marketing efforts. Reviews are online versions of word-of-mouth and that is often referred to as “the best form of marketing”.

Website Design and Optimization

Secondly, we recommend taking a good look at your website. How does your website compare in overall design to your competitors? How well does it compare to your favorite websites? Of course, appearance is not everything, but it is the first impression many will get. In order to sum everything up nicely, we’ve compiled a list of questions and concerns involving your website to reveal what may need work.

  1. Does your design stand up well against other modern designs that exist today?
  2. Does your site have Google Analytics setup to analyze your traffic?
  3. Are there clear goals (i.e. Buying Items, Contact Forms, Opt-Ins) built throughout your website to drive action?
  4. Is your website properly setup for Search Engine Optimization?
  5. Is your website kept up-to-date? Is all information correct and do all forms work?

Social Media and Pay Per Click Marketing

Here at Bunn Brands we always recommend that Social Media be handled internally at a business. There are various ways to achieve this, but generally, one or more people are designated Social Media Managers. These managers are responsible for everyday posting and engagement with customers on your various Social Media platforms. Having a brand presence online is very important for our next step.

Social Media ads and Google Ads are treated quite similarly at Bunn Brands (with obvious differenced in messaging). Both services are designed to get viewers to click the ad presented. There are various types of ads, which we will dive into on another post, but the basic concepts are the same. Below are some key points and questions to answer when creating your Pay Per Click Campaigns.

  1. If sending someone to a website page from the ad does the page content match the shown content in the ad?
  2. Are your ads properly targeting those interested in purchasing or taking action with you?
  3. Do you have a budget and are you over or under spending that budget?
  4. Are you testing and tracking multiple ads to see what is working better?
  5. Are you adjusting your click costs according to gathered analytics?
  6. Are tracking goals setup properly to see how well ads are converting?

Search Engine Optimization

SEO can be a confusing term for some people. We believe that is due to its confusing nature and the way in which it is explained. Simply put, SEO is a group of services used to increase your websites search engine ranking for specific keywords or keyphrases. The “secret” behind SEO is not really a secret at all. Other things factor in, such as backlinks, but the core of everything is developing continuous, deliberate and targeted content.

Search Engine Optimization is a long-term and on-going process that can evolve and grow as needed. Providing useful and targeted content involves plenty of research and skills in writing. That being said, it is something that you can definitely work on yourself. Below are some tips, questions, and tools you can utilize to get going on your SEO journey.

  1. Is your website optimized for SEO? Does each page have meta-data and do all images have descriptions, titles, and alt tags?
  2. Does each page have a “focus keyword” or “focus keyphrase”? You can research search engine results for highly searched terms with the Google Keyword Planner.
  3. Does the content of each page use the focus keyword throughout and give quality information about its subject?
  4. Are you writing blogs and setting them up with proper meta-data?
  5. Are you linking internally to different pages of your website?
  6. Are you linking externally to other websites?
  7. Is anyone linking to your blogs or website pages?
  8. Is your information correct across directories? (i.e. Google MyBusiness, Yellow Pages, Yelp, Etc…)


Digital Marketing can be quite a handful, which is why professional companies, such as us, exist. However, that does not mean it’s impossible to do yourself. The key factors we suggest you focus on are Review Management, Website Design & Optimization, Social Media Presence & Pay Per Click Marketing, and Search Engine Optimization. Don’t worry if you can’t answer every question and don’t know exactly how to deal with some of these things. Stay tuned as we continue and deep dive into each subject to help you understand even more!


If you’re looking to become a Web Designer then one of the first things you’re going to have to put together is your Web Stack, which simply put is the set of software or code you will be using to build your websites. There are tons of options out there and there are pros and cons of every single one of them.

Understanding your Web Stack and being familiar with all of its components is key in becoming a Web Designer. As you use these various software or code you’ll get more and more familiar making your life easier and allowing you to design much faster. This means you can pick up more clients!

Website Platforms

There are various website platforms available for use, so take your time and see about testing quite a few out before you decide. I’ve heard of Wix Website Designers all the way to Magento or WordPress Web Designers. I don’t believe there is any shame in using any platform as long as you work as a professional and do a good job. Some popular platforms are:

Aside from these builders you also have the option of using just raw code if that’s what you enjoy and you are efficient enough at it to do so. I’ll leave frameworks and coding stacks for another post, but there are some popular ones we can discuss. If you don’t already know HTML and CSS no matter what you want to do that’s where you need to start.


Quite a few of these platforms have various themes attached to them. Some of these themes are pretty broad like DIVI or Beaver Builder for WordPress. Those specifically are ‘themes’ that turn WordPress into a sort of “website builder” making it much more efficient to design websites in WordPress. Both of these have various “child themes” that are designs using those specific builders. There are various subscriptions for things like this.

Aside from WordPress I know there are built in themes for other platforms included in the platform. You can also pay for themes and that is quite a lucrative business (designing themes). Keep this in mind as you decide on what all is going to be included in your Web Stack. You’ll find yourself diving deeper and deeper into your Web Stack and building out a list of themes you can take apart for the sake of building your own sites.

Plugins & Addons

Each platform is going to have various plugins, add-ons, and methods of dealing with various parts of your website. There are SEO plugins, form builder plugins, payment plugins, e-commerce solution plugins, and much much more. Actually there are way too many out there for me to even go over, but know that you will most likely have to find various tools that you use.

Some of the ones I use for WordPress are Gravity Forms, Yoast, Podbean, WooCommerce, and Askimet. There are a few more i’ll go into detail with in a later post I just wanted to throw in a few that I use often. If you have any to suggest be sure to throw it down in the comments so I can take a look. I’ve also used quite a few with Magento, but that’s not one of my favored platforms to use.


Obviously your Web Stack will grow, change, and get better as you move along, but consistency is key. I say this because the more consistently you use your stack the better you will get with it and the faster you will be able to work. This is important especially if you’re doing all parts of your business (sales, design, billing, paperwork, contracts, etc…). As you can see from that short list there is quite a bit more to being a web designer than just knowing how to design.

I’ll be breaking down my opinion on various platforms in future blogs, but for now know that I am a pretty big fan of WordPress and Shopify in general. I have designed on Wix, Weebly, Squarespace, Joomla, GoDaddy builder, and Magento in the past just so you know a bit about my experience. I’m sure I’m missing a few things in there and not to mention the various frameworks of code I have used.

This was a post for those completely new to the subject of Web Design so I hope you got some use out of it and better understand what a Web Stack is and what all goes into setting one up for yourself. Theres not much more I can say other than get out there and play with these things! You need to see what works for you and what you enjoy using because you’ll be using it a lot if this is something you truly want to do. Until next time, stay classy and be safe.

After releasing Episode 3 – The Importance Of Reviews I wanted to release a blog diving a bit more in detail about the subject from the different platforms in which your reviews can appear to the process I take in gaining you more reviews. Without the use of software to manage your reviews it can prove quite daunting, but not impossible if one is determined enough to set up each platform and follow up on reviews.

The benefit in utilizing software is consolidation of information and making it easier for a client to leave a review. That being said let’s get into some of the various review websites that I currently manage while keeping in mind that there are more out there, but I try and cover all the main ones. At the bottom of this blog I will include a complete list of U.S. Based review platforms that I cover (I do maintain a few in Australia and the UK as well).


Major Players

Firstly, let’s talk about the major players in reviews which is two fold. At the top of our list is always Google, Yahoo!, and Yelp. These are all well known platforms that clients and customers alike are aware of immediately upon mentioning the names. When I say this is two fold I mean that there are other major players in the game now in the form of Social Media. According to Statista.com 72.4% of North America (not just the U.S.) uses Facebook alone which is currently the king of Social Media platforms. That means a good portion of the country may be checking your Facebook page and/or reviews before making their purchasing decisions.

With the above statistics in mind I would categorize Facebook, Twitter, Foursquare, and LinkedIn as major review contributors as well. In addition I would likely consider Yellow Pages online directory a fairly large contributor because of the trust some have for Yellow Pages in general even if they were not aware of the platform in an online sense.


Platform Setup

I would definitely recommend that you maintain accounts on each of these platforms. That’s 8 platforms and quite a bit of work to setup, maintain, and request for people to review your business on. You may be gathering reviews on these services as we speak, but there are ways you can increase the frequency of reviews left, the number left on various platforms, and the quality of reviews given that we will go over here in a moment.

As I stated before I will add a list of all the review platforms I cover at the bottom, so feel free to utilize this list to locate and create accounts on those platforms. You may want to create a separate email to manage these platforms as they all have various notifications that you may not want to mix up in your everyday work email. Sometimes you may even have to claim a location when creating an account if the public has already left reviews related to your business. There is quite a bit you can do on these various platforms like add a profile picture, phone number, hours of operation, and more. These will all help customers recognize your business via the online profile so it is highly recommended that you fill out as much as you can.


Getting Reviews

Now that you have your various accounts setup and have properly fixed your notifications to keep track of what is going on in these platforms it’s time to get more reviews. The best way to get reviews is simply to ask! There are of course various ways to ask for reviews and one of the most obvious is just to verbally ask or mention that you would appreciate an online review to whatever platform you wish. Another method is to print out stickers, cards, sheets of paper, or really anything requesting that someone leave you a review.

Don’t forget to specify which platforms you are looking for reviews on or the platforms you happen to be on in general to help people with the process. A few more methods include adding a request for reviews to your email signature so everyday correspondence can gain you reviews, create an email campaign through a service such as MailChimp where you can upload emails to send requests to, sending hand-written holiday cards or thank you cards, sending other forms of “snail mail” to request a review, or adding a request and links to your website. 


Regular Maintenance

Once the reviews begin pouring in you really want to answer those reviews whether they are good or bad, but especially if they are bad. If you reply to a 1-star rating with apologies and offers to rectify the situation then other people see that you are trying to fix the issue and may disregard the 1-star rating. Also you may be able to salvage your relationship with that one customer which could get the rating changed or just help you retain the customer while coming across as a reasonable business to those looking through reviews.

It is very very important for you to respond to negative reviews with tact as you do not want to push other customers away in the process. Think about how you would like to be treated by a company even if you may have been in the wrong regarding the situation. Really take to heart the old saying “treat others as you would like to be treated” when dealing with responses to reviews.


Industry Specific

Aside from the major review contributors there are quite a few industry specific review platforms such as WeddingWire.com CarGurus.com and more that may benefit your business because they specifically relate to your products or services. I definitely recommend looking into the list I have below and doing a bit of research yourself to find which industry specific platforms you should be a part of. While this may not be a “mainstream” form of reviews it very well may be for your industry.

For example, I know for a fact WeddingWire and TheKnot are fantastic places for Wedding service reviews. If you’re in that industry and not on these platforms you are severely hurting yourself in the marketplace. My wife used both wedding review platforms to do research on the venue, entertainment, flowers, and food. I also happen to represent an entertainment company that does work with weddings.


In Closing

Everything I have described here is congruent with the way I run my review management service although I have invested in software for me to manage multiple accounts and grow multiple businesses reviews as I do run a marketing agency. Manually doing this can be a full-time job and if you find yourself bogged down or just not enjoying the process at all I will definitely be here to help you along the way.

I will be implementing a Review Management page on this website within the next week to provide more information and pricing to all my visitors, so if this is something you’re interested in then please reach out to me via the contact form or even the listed phone number so we can talk about increasing the number of 5-star reviews your business has across multiple platforms.

I hope this information has helped and would appreciate any feedback or questions you may have about reviews here in the comment section or even directly through my contact form. Thanks again and keep plugging away at your digital marketing journey!


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Internet Marketing You Can Understand

Internet marketing includes a variety of different services, from social media to search engine optimization and UX design. No matter which online marketing services you choose, they all require the same foundation: a high quality website. However, many Internet marketing services will keep your business in the dark when it comes to showing you the techniques involved in your organization’s online success. I believe in shining light on the techniques I use to help your organization get ahead of the game. You can guarantee I will be transparent in my process and that I’ll take the time to make sure you understand what I’m doing and why.

As a business owner, you should know that building a website is just the first step in any internet marketing plan. If you actually want to drive traffic to your site, build a vibrant brand image, and generate leads, then you’re going to need something more. I believe in taking a mindful and metrics-based approach to online marketing challenges. As an internet marketing consultant, I believe in the power of data-based practices. That’s why I focus on Specific, Measurable, Achievable, Relevant, and Time-bound approaches (S.M.A.R.T.). Through my series of blogs, podcasts, and videos I’m going to talk about how you can also follow these practices.

While you can create these in almost any order I’m going to recommend you follow this path in order:

  1. Website Creation
  2. Social Media Creation
  3. Pay Per Click (PPC)
  4. Search Engine Optimization (SEO)
  5. Social Media Advertisement
  6. Website Management
  7. Email Marketing

There are other options and services you might be interested in, but if you’re covering all of these bases then you should be covering the core of your digital marketing journey. If a business had no digital marketing at all then I would begin their journey in the order described above. By starting with the website, which will take some time, I am ensuring that I can learn as much as possible about the business and really develop the brand. Sometimes creating a website will also uncover other issues with branding such as a weak logo, bad color scheme, or inconsistencies in general with branding. After bringing everything together into a website it’s much easier to put together Social Media platforms and do further keyword research for both PPC campaigns and SEO.

Importance Of Websites

There are 1.3 billion websites online and counting. With all of the noise and competition in the online space, creating a powerful online presence can be an intimidating task. Whether your business operates primarily online or offline, you should know that simply building a website isn’t enough to get your business the attention it needs to survive. In the new digital world, only the most powerful online marketing and premium websites will survive. There are quite a few builders out there that can assist you in building a website that will work great for your small business, but it’s important to keep improving upon the website as your first attempt will likely need some tweaking to really function and convert customers like you want.

Your organization’s website is one of the most important investments you’ll make. This is because your website reflects back on your business. Premium websites that are professionally designed and user-friendly will always win out over flashy, home-brew websites. More than that, your business needs a website that is engineered from the source code up to convert leads. You should use branding, content management, programming, professional web design, and search marketing techniques to give your organization the best online presence possible.

Social Media Platforms

There are quite a few different Social Media platforms and new ones being created as we speak. Each platform specializes in different things that allow them to stand-out from their competitors. Facebook has been king for quite some time and I wouldn’t rule it out in the future as continuing to be king. That being said there are different platforms such as LinkedIn that focus more on B2B or professional lives of their users. Take some time and really consider what Social Media platforms would be best for your business and also how to use them. Below is a short list of Social Media platforms I put together.

Of course there are quite a few more that may be useful to you, but this can be entirely dependent upon what industry you are in. For example TikTok, formerly Musical.ly, can benefit many different artists or even businesses that involves music. Gary Vaynerchuk actually had an example in his book Crushing It that involved the owner of a children’s camp using TikTok to show herself and her kids singing songs and performing music videos through the app to push the musical side of their camp. When other children in the area hear about what their friends are a part of and they are also already on TikTok they will want to be part of the camp to take part in the fun. This is only one example of the power of Social Media. Once again do a bit more research into various platforms, don’t be afraid to test new ones, and decide how your business should utilize the platforms.

I’ll dive more into specific platforms in later blogs, but I wanted to give a bit of information on my process and the importance of doing proper planning as well as research. We’ll also get into SEO, PPC, and more as more content flows in. Hope this helped and you’re enjoying the posts!


The Question/Statement

Occasionally I’ll run across an individual that asks me one specific question or just puts it in the form of a statement. That question or statement generally sounds like this: “Do you really need a website today? I mean I have a Facebook” or “I don’t need a website”. Generally the people saying these things have limited knowledge about Digital Marketing and that’s ok! I’m assuming that may even be why some people are reading this blog. I want to address this mentality by explaining how I view Social Media, Websites, and an entire Digital Marketing process. There are quite a few aspects to Digital Marketing and all of them work together to accomplish the same overall goal of getting your brand, message, products, and services out there to the general public. Let’s dive in to a little bit more detail by talking about websites and how I believe they function best.

What Is A Website?

Generally speaking your website is an online representation of your business just as your brick and mortar location is a physical representation of your business. If you wouldn’t have trash laying around, broken signs, or various other issues plaguing your businesses physical location why would you want a subpar website representing your business? You don’t want the website to load slow, images to look bad, content to contain errors, or the design to be off putting.

The above issues would be the equivalent of your physical location having broken light bulbs, holes in the wall, a falling sign, or just being generally dirty. No one wants to go to a hole in the wall location and no one will want to use a crappy website. If you’re already wanting to create a website then that is great, but please take the time and effort to do it properly or to hire someone that can do it properly.

Social Media

Now you might ask why cant your Social Media be an online representation of your business. Of course your Social Media pages will represent you, but think about how you use Social Media personally when you happen to be on it. How often do you find yourself looking deeply into one businesses page on Facebook unless that is your only option? Do you surf every post by one business to see what they are doing or check Facebook to find out store hours, pricing, or other pertinent information?

You may do these things on occasion, but for the majority of people we simply “Google” the name of the business or our question in general. This is especially true when we see an ad for something. About half of the time we do a Google search for the business to check its legitimacy.

Sometimes depending on where you are searching from if a Facebook page is the first thing to pop up I bet you’ll scroll a bit on the first search results page to see if you can find a website. Why do you think that is? Personally I believe it’s because you know that if there is a website then it most likely will have the answer to the question you have and if the website is good then it will be more easier for you than checking the Social Media page.

Online Hub

I like to think of my Website as a hub for all that is my business. I can write these blogs that people may refer to or read through, post new projects I’m working on, update my contact information, change my store hours, or update photos and imagery all in one convenient place where everyone knows they can find that information. Another key thing you may want your website to do, depending upon your business model, is convert potential clients into real clients.

There are various ways to achieve conversion goals with Calls To Action (CTA) like a 50% deal with a button leading consumers to where they can move forward with the deal. You can also just share information, which is what I mainly focus on. By sharing my knowledge I am giving away FREE information, but willing to bet that in the end most people want to focus on their business and specifically the parts they love.

I am a web developer and marketer…I could buy special paper for my printer and print my own business stickers, but they won’t be anywhere close in quality to what my friends at Sticker Shark can do. It will also cut into my precious time to learn how to do all that. Time that would be better used writing these blogs, taking a programming course, looking at analytics, designing websites, managing Google Ads accounts, or tweaking SEO for a client.

The Answer

All in all I answer people that question the need for a website by asking them what they currently use as representation for their business online. That will determine where I go with the conversation next. Sometimes a person has no online presence, sometimes they just have a Google My Business page, or sometimes they rely on Social Media. For those with no online presence I first ask why they do not have one and if they know that they can expand their business by having a digital presence.

Often times people just don’t want to learn something new or deal with the hassle of it all, but if they knew how simple it could be and how much profit could be made then they may change their tune a bit. If someone tells me they have a Google My Business page I ask how often they receive questions about their business via phone, email, or in person.

You would be surprised at how much time answering questions takes and people will always ask you questions even if you have a fantastic web presence, but the more information you have out there about your business the less “dumb” questions you will get like “when do you close?” or “do you have that in blue?”.

For those relying just on Social Media I point out that most people, when searching for new businesses to go to, will simply Google a simple question like “food near me” or “massage therapists in McDonough, GA”. Your Facebook page may pop up, but I’m willing to bet the person searching will choose websites to look at first as it will provide more targeted information. I’ll also point out that Social Media should have a very different goal that works with your website to complete the digital marketing plan.


I don’t want to get too long winded with this so I’ll stop here and I’m sure you may even have more questions like “well what is my Social Media for then?” but that’s a different subject for another blog! Stay tuned and I hope you’re enjoying my thoughts and information.


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